How do you deal with feedback once you have it? Is it reviewed and filed, never to be seen again? We think the best way is to communicate your results in an open and honest way....
Complete or Delete? Overcoming survey fatigue
Survey fatigue is a popular phrase now and isn’t without merit as I believe that this is a genuine feeling, I even suffer from it myself and I am in the industry.
So, how can you combat survey fatigue and get the responses you want, when you want them from customers who are happy to give you a helping hand?