Do you really, really, know how your customers feel about you? You may already use mystery shoppers to get their opinions, but do you actually talk to your customers, in the way a real-time, in-store survey would?
As a huge football fan, I have often wondered if the 'new manager bounce' is an urban myth. But if it is true, could it relate to business too?
Employee Engagement, Employee Feedback, Business Tips
How can you support colleagues during a cost of living crisis? This doesn’t have to mean costly gestures but can be simple things that offer advice and guidance. Read our blog to get some quick tips….
Employee Engagement, Employee Feedback, Business Tips
we are increasingly noticing that not all annual surveys are fit for a modern workforce. With many changes to the way we work, particularly in recent years, it is important that organisations are reviewing historic surveys…
I always feel that a change of season brings with it the opportunity to appreciate the little things around us. For the past few years I have to admit that the seasons have all seemed to merge into one, each having no definitive start or end….
The term ‘quiet quitting’ has taken the corporate world by storm on social media. With origins on TikTok and more than 354 million views to date, this trend has certainly given many food for thought. It has sparked a serious division between those who see this new term as a positive or negative concept.
